Shipping & Returns Policy

 

Overview

We currently only ship within Singapore. We offer a standard SGD$8 shipping rate. Orders above SGD$100 will be entitled to free delivery.

Orders placed after 3.00PM SGT (GMT+08:00) will be shipped the next business day unless noted otherwise.

Any orders placed on Fridays after 5:00PM SGT will not be shipped until the following business day (Mondays/Tuesdays if there is a holiday).

Email confirmation will be sent upon confirmation of order.

We currently deliver the products ourselves. 

 

Exchanges

We only replace items on a case by case basis (i.e. if they are defective or damaged). If you need to exchange it for the same item, send us an email at mei@brightlink.com.sg with images of your defective products. 

 

Shipping returns

All sales on items are FINAL. We do not accept returns or exchanges.

 

Need help?

Please do not hesitate to contact us at mei@brightlink.com.sg for any other questions.

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